At Tea Art, we strive to ensure that your favorite teas, teaware, and millets reach you most freshly and quickly as possible. Please read our shipping policy carefully to understand our delivery process, timelines, and other relevant details.
1. Shipping Timings
- For certain remote areas, deliveries may take additional time depending on the location.
- Orders placed before 1:00 PM will be eligible for same-day dispatch
- Orders placed after 1:00 PM will be processed and dispatched for delivery on the next business day, depending on the area they have placed an order from
2. Delivery Locations
- We currently deliver across select regions. Please enter your PIN code at checkout to confirm availability
- For bulk or special orders, please contact us at swastikteavpm@gmail.com to discuss delivery options
3. Shipping Charges
- Shipping charges may vary based on the delivery location and order value. The exact charges will be displayed at checkout before payment confirmation
- We offer free shipping on orders above a certain purchase amount (subject to promotional offers and terms)
4. Order Processing & Dispatch
- Once your order is placed, you will receive a confirmation email with your order detail.
- Orders are processed and dispatched promptly within our operational hours
- In case of any delays due to unforeseen circumstances, we will notify you via email or phone
5. Estimated Delivery Time
- Same-day dispatch for orders placed before 1:00 PM.
- Orders placed after 1:00 PM will be delivered on the next business day
- For certain remote areas, deliveries may take additional time depending on the location
6. Tracking Your Order
- Once your order is dispatched, you will receive a tracking ID via email or SMS (if applicable)
- You can use this ID to track your order in real time
7. Delivery Attempts
- Our delivery personnel will make one attempt to deliver your package
- If the delivery is unsuccessful due to unavailability, the order may be rescheduled, and additional charges may apply
8. Damaged or Missing Items
- If your order arrives damaged, incomplete, or incorrect, please contact us at swastikteavpm@gmail.com within 24 hours of receiving the package
- Kindly share clear images of the damaged product along with your order details for prompt assistance
9. International Shipping
At present, we do not offer international shipping. We only deliver within specified domestic locations.
10. Contact Us
For any shipping-related queries, feel free to reach out to us at:
- Email: swastikteavpm@gmail.com
- Business Hours: 10:00 AM – 7:00 PM
We at Tea Art appreciate your trust and are committed to delivering the finest teas, teaware, Artifacts, niche and unique art pieces, and millet to your doorstep with efficiency and care.